In need of helping hands
The Straits Times (Singapore)
March 24, 2013 Sunday
Volunteers are needed especially for unloved charities or
causes such as the
mentally ill
Lee Siew Hua
A man tutors a boy.
It is an unremarkable scene, except that they are huddled
over homework in a grey, featureless void deck and the tall,
kind man is
befriender to a former prisoner's child.
For three years,
Mr Daniel Gan, 45, has been a responsible adult figure in
the convulsed childhood of the primary school pupil, whose
parents have died.
Befrienders are volunteers who offer support to those in
need.
Mr Gan was an
engineer at Seagate Technology when he signed up with one of
its charity beneficiaries, Life Community Services Society,
which uplifts
children of prisoners.
Now a pastor, he
says of his young friend: "He is self-motivated and always
wants to be in front."
They meet every
fortnight, mainly for tuition at the request of the boy's
caregiver, a relative. The chatty boy also loves to play at
a reservoir. "On
occasion, I bring him and his sister home to meet my
children," says Mr Gan, who
has three children aged 14 to 18.
Life Community
prizes volunteers such as Mr Gan, who are asked to befriend a
traumatised child for at least one year. He is uncommon,
however, even if one in
three persons here volunteers, according to a recent
National Volunteer and
Philanthropy Centre survey.
For, while some
causes are popular, there are also unloved charities.
Veteran volunteers
such as Ms Debbie Fordyce, 58, who has worked with
Transient Workers Count Too for seven years, says that
people are attracted to
causes or communities that appear "naturally
disadvantaged". Orphans, the blind,
abused women, cancer victims, cats and dogs, and nature, are
examples.
"It takes
greater empathy to offer help to problems that some feel is a
result of bad choices: HIV/Aids patients, drug offenders,
ex-prisoners,
prostitutes," she says.
Less empathy still
is accorded to migrant workers because people think they
are better off here than in their own country, she says.
"We feel good about
helping the helpless, but these guys, especially the young
men who come in large
numbers and gather in public spaces, look more menacing and
dangerous than
helpless."
The 2012
Individual Giving Survey by the National Volunteer and Philanthropy
Centre offers a gauge of what is popular in volunteerism.
Most people - 53
per cent - volunteer informally or not through an
organisation. This could be helping a neighbour or stranger.
Religion (23 per
cent), education (19 per cent) and social services (15 per
cent) rank next in
popularity.
Environment and
animals - hip causes for the young - are midway on the scale
at seventh place (3 per cent).
In all, there are
2,093 charities registered with the Commissioner of
Charities.
Mr Willie Cheng,
59, who sits on the boards of non-profit groups and penned
Doing Good Well, has reflected on the "mismatch"
between volunteers and dire
needs. He says: "People often volunteer to help out in
a charity because they
have or know of someone close to them who is a
beneficiary."
The 2006 State of
Giving Report says 54 per cent of people volunteer out of
"personal interest".
Neglected
charities can tap this to pull in volunteers. "Reach out to those
people who have some ready connection to the charity through
its beneficiaries,
board of directors, and so on,'' he suggests.
Episodic
volunteering is another way. "If a charity crafts volunteering
opportunities that allow for bite-sized volunteering with
flexible schedules,
then it has a much better chance of getting volunteers,'' he
adds.
Mr Laurence Lien,
chief executive of the National Volunteer and Philanthropy
Centre, notes the rosy trend of episodic volunteerism, with
his survey showing
that seven in 10 volunteers help occasionally, rather than
weekly or monthly.
"Go a step further to convert these occasional
volunteers to regular
volunteers."
Charities can also
market their cause, using social media. "When used
strategically, these tools can help organisations better
advocate to change
mindsets and values," says Mr Lien, 42, also a
Nominated Member of Parliament.
More radically, Dr
Radiah Salim, 50, who founded Club Heal to offer day
rehabilitaton for the mentally ill, suggests compensating
volunteers, which
Australia does.
She says Club Heal
is willing to pioneer a project to engage out-of- work
people, with some monetary compensation from the Government.
Ms Denise Phua,
53, the Autism Resource Centre president and
Moulmein-Kallang GRC MP, says: "Don't just do what we
like; do what they need
and match their needs with what we can give."
Ultimately,
friendship is the volunteer's greatest gift, even for daunting
causes. Manager Then Kim Yuan, 27, of the Lee Ah Mooi Old
Age Home, says people
ask if they can clean the place or donate.
He suggests
donating services. Better still, linger with the lonely elderly
residents and simply chat. Children are welcome as the residents
miss their
grandchildren.
"I want the
elderly to have a home away from home,'' he says.
One regular
volunteer, administration clerk Ruby Lim, 49, says: "They hardly
have any interaction. I have grannies who say, 'We want to
chat, please come
again, when'' We lighten their lives a little."
siewhua@sph.com.sg
AUTISTIC ADULTS
A glimpse into a
different world
When they first
met last September, the teen volunteers wondered if the
autistic adults might whack them.
But soon, the six
accounting students from ITE College Central were cycling,
baking and doing crafts with autistic youths from the Eden
Centre For Adults.
The day activity
centre at a Hougang void deck serves 40 adults with
moderate to severe autism.
One of the ITE
student, S. Thivyan, 18, says they have bonded with the
autistic adults and find their world fascinating. He says:
"They make us more
responsible."
Their autistic
friends, aged 18 to 28, pursue tasks with much discipline, he
feels. He finds Mr Lu Yong Cheng, 22, for instance, creative
and endearing. He
loves to clean windows at the centre when he is there from
Tuesday to Thursday.
The autistic
adults learn to do data entry and document shredding, and can
work on micro projects for companies, with guidance from
staff and volunteers.
The ITE students
had called the centre to do a 10-week school project on
work processes and are returning as volunteers.
The centre is
looking for "compassionate and competent volunteers", says Ms
Denise Phua, 53, president of the Autism Resource Centre and
MP for Moulmein-
Kallang GRC.
They can show up
once a week or month to help the 12 staff organise and
guide the autistic adults in daily skills, for instance,
cooking their own
meals. There is work therapy such as gardening. Music or
Pilates are good ideas
too.
They can help
raise funds as the centre runs at a deficit of about $300,000
a year.
It is not easy to
find volunteers as the "reciprocity and positive
interaction" that they tend to look for may not be
present, says senior
consultant Anita Russell of the Autism Resource Centre.
That is because
autism is a developmental condition that inhibits social
skills and communication.
Eden and the St
Andrew's Autism Centre serve a sliver of the autistic
population of about 31,000. The need is greatest for adults,
for at age 18 they
finish basic education and services dry up.
But at the centre,
they are proudly occupied. They comment on their own work
as they thump computer keyboards or say a cheery hello to
visitors. They love
routines and have personal timetables tacked to the wall.
Mr Lu's
62-year-old father, cabbie Garee Lu, 62, says the centre gives him
some respite as he is the sole caregiver after his wife died
of diabetes three
years ago. He pays a means- adjusted fee of $70 a month.
He says:
"Yong Cheng looks forward to coming here. It keeps him alert the
whole day."
To volunteer:
E-mail Ms Paula Teo, senior manager of Autism Association
(Singapore) at paula@autism-association.org.sg or go to
autismlinks.org.sg
--
Housewife-volunteer Rosni Ali (centre) teaching yoga to help the
mentally ill de-stress. -- ST PHOTO: EDWARD TEO
MENTALLY ILL
PATIENTS
They dream of marrying and having a job
Garbed in jeans
and gossamer headscarf, housewife Rosni Ali, 56, shows her
gym class in a mosque how to destress.
She mixes yoga
poses with Pilates and tai-chi moves as her students, who
have mental illness, breathe deeply.
Twice a week, she
volunteers with Club Heal, a day rehabilitation service
set up last year by Malay-Muslims. Her jitters about the
patients are replaced
with a new respect.
"They are
pure, not gossippy. They care for each other. This is our second
home," she says as the patients relax over snacks.
Club Heal,
embedded at Darul Aman Mosque in Eunos and a Bukit Batok East
void deck, is open weekdays for services from counselling to
symptom management
class.
Its 50 clients are
served by a part-time manager and 10 dedicated
volunteers, mainly nurses on their day-off.
Club founder and
president Radiah Salim, 50, a polytechnic doctor, wistfully
highlights the need for more volunteers as "we are
small and new, and don't have
money".
Operating costs
are about $20,000 a month.
Helpers are hard
to come by because of stigma and unfounded fear of
pyschiatric disorders, says club manager Hamidah Bahashwan,
55.
People are also
busy with work or the good life, Dr Radiah thinks.
"We hope
retired nurses and teachers will come forward. Volunteers bring
such joy," she says.
The 2011 Singapore
Mental Health Survey indicated that 12 per cent of the
population will have at least one form of mental illness in their
lifetime.
With enough
helpers, she can start a network of "healing friends" to do home
visits. Some patients fear stepping outside the house so
befrienders can show
them how to perform daily tasks such as grocery shopping or
taking public
transport, or keep them company.
Volunteers give
caregivers precious respite too. Housewife Jamaliah Buang,
52, who accompanies her 20-year-old mentally fragile
daughter to Club Heal
daily, says: "She used to have difficulty waking up but
now, she looks forward
to coming here."
Her daughter is
also preparing for her O levels with help from another
client, who finds that daily rehabilitation has spurred her
to be positive,
active and busy.
"Idleness is
the devil's workshop," she says.
Dr Radiah's dream
is that the club will one day be run by patients, plus
caregivers. Already, a bipolar patient who is a National
University of Singapore
arts graduate helps run club programmes, which include care-
giver support and
public outreach.
Club manager
Hamidah says the mentally ill have dreams like anyone. "They
want to marry, have a job."
To volunteer:
E-mail Club Heal at info@clubheal.org.sg or go to
www.clubheal.org.sg
-- Volunteer
Daniel Gan, 45, a former engineer and now a pastor, meets a
boy fortnightly to give him tuition at the void deck of his
Housing Board flat.
-- ST PHOTO: CHEW SENG KIM
CHILDREN OF PARENTS
IN JAIL
Helping kids
through pain
Children whose
parents revolve in and out of jail hide emotional scars and
rarely have positive image of adults.
So their adult
befrienders stick around for at least a year to bond and
steer them away from parental footsteps, says Life Community
Services Society
chief executive James Wong.
The charity helps
children whose parents are in jail or were once
incarcerated. It works with low-income families too. In all,
it serves 950
clients.
Befrienders spend
six to eight hours a month with each youngster in the
vulnerable seven-to-13 age group who are enrolled in the
charity's Friends of
Children project. These hours can go to tuition or outings
as well.
Many find it tough
to commit a whole year, so volunteers are not easy to
find, Mr Wong, 56, says.
Life Community
cares for 150 children, usually at the request of their
parents, but counts 60 befrienders. Children with no
befrienders get structured
aid, such as counselling, birthday celebrations and
bursaries.
Still, befrienders
play a more personal, influential role. They are from all
walks of life and include couples, a grandfather in his 70s
and young people.
There is a sister
project for 70 teenagers whose parents are also in jail.
Ten mentors guide them through activities.
Ms Margaret Teng,
manager of the Friends Of Children and Youth projects,
says: "You can't see the emotional pain. It makes
befriending very challenging."
Each befriender is
linked to a case worker. They gather quarterly to share
insights.
If befriending
seems daunting, Mr Wong hopes kind souls will support their
first Run For Life race on June 8. The goal is to raise
$400,000.
The poster child
for the East Coast Park race is "little Sam", nine, who
loves running. He saw the police take his father away. His
mother died when he
was three and now, his ailing grandmother cares for him.
Sam was physically
and sexually abused. A couple is befriending him.
The inmate
population last year was 9,901, according to the Singapore Prison
Service. Half that number may have offspring, Mr Wong
figures, so prison-linked
charities tend to only fragments of needs.
But he sees fruit.
He marvels that befriended children are back to help. A
boy whose father was on Death Row sings at donor events and
teaches guitar to
children.
"He was very
withdrawn but is now a strapping polytechnic student," says Mr
Wong, beaming.
To volunteer:
E-mail befrienders@life-community.org or call 6837-3700.
Register for Run For Life on June 8 at
http://regonline.activeglobal.com/runforlife or go to
www.life-community.org
-- Project
coordinator Debbie Fordyce (right) speaking with foreign workers
and a volunteer at a restaurant in Rowell Road. -- ST PHOTO:
DESMOND LIM
FOREIGN WORKERS
Hot meal and a
listening ear
The idea that
foreign workers are perpetual outsiders in Singapore helps to
explain why their cause seems short of regular volunteers.
Think of the
migrant worker as an honorary Singaporean instead, suggest
veteran volunteers serving some of the one million low-wage
transient toilers
here.
"Let's say
that while they are here, they should be honorary Singaporeans,"
says Mr John Gee, 59, immediate past president of Transient
Workers Count Too
(TWC2) and a volunteer since its 2002 inception.
"The approach
should be integrative rather than exclusionary," says the
Briton.
Some companies and
foundations are upfront that they support charities that
"contribute" to Singapore. "They feel bound
to prioritise causes that are of
benefit to Singapore,'' Mr Gee notes.
TWC2 treasurer
Alex Au, 61, says building Singapore counts as contribution.
"We are part of what fragmentary social safety net
there is for them,'' he says,
then paints a "dystopia" of hungry workers on the
streets if no one champions
their cause.
Mainly, long-term
volunteers are eyed for the Cuff Road Project, launched in
2008 to provide free meals for destitute foreign workers.
Out of a job, the
men remain in Singapore while disputes with bosses over
salary or injury claims are settled. About two-thirds are
injured.
Last year, the
project dished out 101,775 meals costing $2.20 each in Little
India restaurants.
This project, led
by mentors, has 20 volunteers, from students to retirees.
They are evenly split between active and occasional helpers.
They register
workers for meals and, vitally, also advise, educate and
befriend the bereft men. For that, more Burmese and Tamil
translators would be
ideal.
Ms Debbie Fordyce,
58, the project coordinator, seeks long-term volunteers
who will preferably serve weekly "so the men get to
know and trust them, and so
they come to understand issues well".
TWC2 runs monthly
Heartbeat introduction sessions to explain volunteer
roles.
Volunteers also
work on research projects, digital communications, rescue of
maids trapped in abusive households and fundraising. Its
Care Fund, which should
have $100,000 at any time, pays for medical emergencies,
shelter and
repatriation.
While TWC2 is in
the news as a voice for migrant workers, it still needs
volunteers. Ms Fordyce, an American, says: "Migrant
workers, living apart and
largely beyond our sphere of consideration, just don't
matter enough to many
people."
To volunteer:
E-mail info@twc2.org.sg, call the TWC2 office at 6247-7001 or
go to twc2.org.sg
-- CHEW SENG KIM
END-OF-LIFE
PATIENTS
Befriending those
in their twilight years
Madam Koh Lai Kim,
96, has dementia and cancer, and is nearly blind.
"It can be
trying on the family as she gets frustrated with herself and the
rest of us,'' says daughter Tan Ee Leng, a leather goods
business owner.
But her mother
"will perk up and be quite chatty" when a befriender couple
spend an hour with her each month.
Indeed, Madam Koh,
coiffed and elegant, exchanges Cantonese witticisms with
Ms Winnie Choo, 55, a neo-natal nurse, and her husband
Edmund Tan, 63, a retired
quality manager, when they pop by her bungalow in the East
Coast area.
The women clasp
hands, lean close at the table. Ms Choo coaxes her to
calculate her age, to spark her memory.
It is a tender
hour, with a lightness and normalcy that belies the reality
that this is an end-of-life patient.
Later, after Madam
Koh slowly, graciously walks them to the door, Ms Choo, a
home-care volunteer with Agape Methodist Hospice, says:
"Seeing her, the heart
warms."
She will pen brief
observations for the hospice. She notices that Madam Koh
is eating less, compared to their first encounter last year.
"For the
first time, she said if we come back in two, three months, she may
not be here."
Volunteers such as
the couple are gems. The hospice cares for 80 patients,
with half needing befrienders. There is a shortfall, with 30
volunteers on paper
but only 10 of them active.
Nanyang
Polytechnic nurse lecturer Lai Bew Meng, 50, who is in charge of
hospice volunteers, says it is ideal if she can match two
volunteers with every
patient.
But barriers
abound in recruitment: People have fears. They prefer visiting
patients near their own homes or they cannot speak dialect.
Some want to cook
and deliver food but not stay to talk.
"Our presence
matters," she says.
Veteran volunteers
guide new ones. There is quarterly training too. The
hospice would like to start a transport service, with
volunteers accompanying
patients to hospital appointments. But there are no takers
yet.
Ms Pearl Lee,
group director of communications and fundraising at Methodist
Welfare Services, says: "Sometimes the older person may
not communicate well
with counter staff. Hospitals can be pretty
bewildering."
Hospice staff
nurse Rebecca Indra, 44, says that without transport, some
patients skip appointments for palliative and geriatric
care.
One patient, a man
in his 70s with lung cancer, has no one to take him to
hospital so she books home-care doctors to see him more
often.
He feels abandoned
but can care for himself and even bathes his handicapped
wife and cooks noodles for her. His stoicism shines through.
Ms Lai, a
volunteer for 15 years, often sees such resolve. "Volunteers are
privileged to be part of a patient's life."
To volunteer:
E-mail Mr Robin Ho, homecare adminstrator of Agape Methodist
Hospice at RobinHo@amh.mws.org.sg or call 6478-4725 or go to
www.mws.org.sg